SHIPPING & RETURN POLICY

Last updated: October 27, 2026. Somar 4x4 – The House of Jeep (Somarmotor LLC), 1003 East North Boulevard, Leesburg, FL 34748. Questions? Call +1 (407) 614-1141 or email [email protected], Tuesday–Friday 10 AM–5 PM and Saturday 10 AM–3 PM (Eastern Time).


 

Shipping Information

We ship to all 50 U.S. states and Puerto Rico. We don’t ship to other countries at this time. For APO/FPO/DPO addresses, contact us before you order. All orders must include a complete shipping address and phone number.

Shipping is calculated at checkout from the weight and size of your parts and your address, and you choose the service before you pay. Larger items may ship by truck freight.


 

Shipping Options

 
Option Cost
USPS Priority Mail, UPS Ground or FedEx Ground (U.S.) Calculated at checkout
UPS Ground (Puerto Rico) Calculated at checkout
P.O. Boxes (USPS only) Calculated at checkout
Orders of $199 or more that weigh 4 lbs or less (lower 48 states)
*Exclusions Apply
FREE
Store pickup in Leesburg, FL (Florida addresses) FREE

 

Free Shipping Terms

Orders of $199 or more that weigh 4 lbs or less ship free to addresses in the lower 48 states and Washington, D.C. When your order qualifies, “Free Shipping” appears as an option at checkout. Free shipping doesn’t apply to:

  • Alaska, Hawaii, Puerto Rico and other U.S. territories, and APO/FPO/DPO addresses
  • P.O. Boxes
  • Oversize and truck-freight items
  • Store-pickup-only items
  • Prior purchases and returns

 

Additional Fees

Some items add a fee at checkout. Each product page shows the fees that apply to it, right below the price, so you see them before adding the item to your cart.

  • Third-party fee – $5.00 per order: parts that ship directly from our supplier (for example, many Crown Automotive parts) instead of from our Leesburg store.
  • Oversize fee – $20.00 or $30.00 per order: items longer than 21 in ($20) or 30 in ($30).
  • Handling fee – $5.00 per order: items ordered on backorder.
  • Glass protection – $75.00 per unit: windshields and glass items that need special packaging.
  • Freight – $250.00 to $325.00 per unit: seats and other items that ship by truck freight.

Fees are shown as separate lines in your cart and at checkout, before you pay.


 

Free Store Pickup in Leesburg, FL

If your address is in Florida, choose Free store pickup – Leesburg, FL at checkout. Many parts ship to us from our suppliers’ warehouses, so we email you when your order is ready for pickup. Bring a photo ID and your order number. If someone else is picking up for you, reply to that email with their name. On holidays and special dates our hours can change, and we’ll let you know if the store is closed.


 

Order Processing and Delivery Times

 
In-stock parts Ship in 1-2 business days
Parts from our suppliers Usually ship in 2-5 business days
Special order and backorder We email you an estimated date
Delivery, United States 2-5 business days after shipping
Delivery, Puerto Rico A few days longer than the U.S.
Note: Business days are Monday to Friday, excluding U.S. holidays. We email you the tracking number when your order ships.
 

Additional Oversized Handling Fees

Oversize items carry an additional handling charge, shown at checkout. Approximate amounts:

 
Part / Item Additional Charge
Hub Pullers $6.99 approximately
Tubes $9.99 approximately
Leaf Springs $19.99 per spring
Body Parts $19.99 or more
Tires $28.99 approximately
Winches $29.99 approximately
Suspension Lift Kits $34.99 or more
Fuel Tanks $39.99 or less
Exhaust Pipes $49.99 or less
Jeep Floor Pans $99.99 approximately
Bumpers $199.99 or less
Steel Hoods $199.99 or more
Windshield Frames $249.99 or more
Body Tubs Quoted by destination

Items that must ship by truck freight are quoted by phone before we ship. Freight fees vary by carrier and destination. We won’t charge a freight quote without your approval.


 

Returns Policy

Any item can be returned within 30 days of delivery as long as it has not been installed and has not been modified or damaged in any way. If the item has been installed and there are obvious marks on the item from the installation, it will not be accepted for return.


The following restocking fees apply to all refunded items:

 
Ordered, not shipped Up to a 10% restocking fee if the item was already prepared for shipment.
1-10 days after delivery Refund, less a 20% restocking fee.
11-30 days after delivery Store credit only, less a 30% restocking fee.
More than 30 days No refunds or returns.

Original shipping costs are not refunded or credited. Items returned without their original packaging incur a 20% restocking fee.


Return Shipping

The customer pays the shipping cost to return items, unless we made the error (wrong or defective part). Expedited shipping charges (3 Day Select, 2nd Day Air, Next Day Air and similar) are non-refundable. When we replace a defective part or correct our error, Somar 4x4 pays ground shipping on the replacement.


Damaged, Wrong or Missing Parts

Check your package when it arrives. If a part is damaged, wrong or missing, contact us within 48 hours of delivery with photos of the part, the box and the shipping label, and we’ll make it right. Please don’t install a damaged part. For truck-freight deliveries, inspect the shipment before signing; damage signed for without a note on the delivery receipt can’t be claimed. Credit is not issued for merchandise or freight charges if a shipment is refused.


We are not responsible for installation errors, or for labor, towing or rental car expenses resulting from the installation of any wrong or defective part.


How to Return an Item

Start your return within thirty (30) days of delivery by emailing [email protected] or calling +1 (407) 614-1141 with your order number and the reason for the return. We’ll send you a Return Goods Authorization (RGA) number and the return address. Write the RGA number on the package near the return address. Items returned without an RGA number can’t be accepted.

The item must reach us within 10 days of the date the RGA number is issued; returns received later incur an additional 10% restocking fee. Ship your return with tracking or delivery confirmation. Florida customers can also return items at our Leesburg store with the RGA number.

If you want a replacement before we receive your return, the replacement is charged in full as a new order. Once we receive the item in good, resalable condition, we issue your refund or store credit within 3-6 business days. No credit of any kind is issued for items that have been installed, modified or used.


 

Return Policy for Special and Financed Orders

Financed Orders

Financed orders over $300 can’t be returned or refunded after 3 days from the delivery date. Any return request within that time is subject to review and approval by Somar 4x4.


 

Special Orders

Special orders, including customized products and parts ordered directly from the manufacturer, have these return conditions:

  • Restocking Fee: if the return is approved within 30 days of delivery, a 30% restocking fee of the product’s total value applies.
  • Store Credit: the remaining 70% is issued as store credit for future purchases. Cash refunds and refunds to the original payment method are not available.
  • Condition: the product must be in its original condition, with no signs of use, modification or installation.

 

The Following Merchandise is Sold AS IS and Can Not Be Returned:

  • Body Kits
  • Body Tubs
  • Windshield Frames
  • Fenders
  • Body parts (hoods, side and floor panels, etc.)
  • Hard tops or Soft tops
  • Somar4x4 Gift Cards
  • Used Items
  • Installed Items
  • Custom Made Items
  • Wheels that have (or had) tires mounted on them, including wheels Somar4x4 mounted. Both wheels and tires are non-returnable.
  • Formable Sheet Metal Products
  • Handheld Programmers
  • Items Damaged by LTL Truck Shipments - IF SIGNED FOR
  • Items that have been altered in any way from their original condition

 

Warranty

Parts are covered by their manufacturer’s warranty. Contact us and we’ll help you file the claim.

Step on Returns and Exchanges

Shipping & Returns Policy
1 Pack all the items in the original packing. Items bought as sets must be returned in sets.
Shipping & Returns Policy
2 Email [email protected] or call +1 (407) 614-1141 to get your RGA number.
Shipping & Returns Policy
3 Include your order number and write the RGA number on the box.
Shipping & Returns Policy
4 Ship the parcel with tracking to the return address we send you, within 10 days.
Shipping & Returns Policy
5 After you ship it, email the tracking number to [email protected].
Shipping & Returns Policy
Our return and refund policy is described above. According to law, stores are legally required to post their refund policy. If a store does not post any return policy, the law requires the store to accept returns within 30 days of purchase.